給客户的英文道歉信格式參考

You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:

ogize for not attending the appointment as planned,

ain why you could not meet him/her that day,

suggestion for another appointment next time.

Dear ***,

稱呼：寫給關係親密的個人

I am excessively sorry to say that I had failed to keep the appointment that we made last Friday.

Now, I am writing you this letter of apology to show my deep regret.

Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up.

第一句是本段的中心句，直接道出道歉的原因。

(積累：I am excessively sorry to do …; fail to do …; make an appointment)

第二句展開道歉，真誠的表達自己的歉意。

(積累： letter of apology)

第三、四句表達自己希望對方接受歉意。

The reason for my absence was that my mother fell ill at that time.

I had no way out because I had to send her to hospital and look after her.

Therefore, it’s not in my power to meet you.

第一句是本段的中心句，綜述寫信人出現過失的原因。(積累：The reason for … was that…; fall ill)

第二句是本段中心句的展開，講述當時的處境和情況。

第三句承接上一句，表述事實面前的不可抗力。進一步澄清出現過失的原因。

(積累：in one’s power)

Naturally, I want to suggest that we should make another appointment next time.

I shall be obliged if you will kindly write and tell me when and where you will be at convenience.

We may meet again and I hope to see you soon.

第一句提出下次見面的建議。

第二句是徵詢對方下次見面的具體地點和時間。

最後一句期待下次見面。

禮貌收尾

Yours sincerely,

Li Ming

信件結尾和署名