保安員自我評價（通用9篇）

保安員自我評價 篇1

忙碌的XX年就結束了!全新的，充滿挑戰的，無限激情的20xx在不覺中悄然而來。

是一個充滿着色彩的過程，它記載着青春的風雨歷程。沒有風雨怎麼見彩虹?沒有艱辛怎獲甘露?我在一天天學習中成長，在一次次失敗中壯大，但我始終堅信，付出就一定會有收穫，在公司真實付出了，真實努力了，我將得到遠遠比我想象的要多。

回顧在公司的這兩年裏，給我感慨最多的就是感恩，首先我要感謝公司，是公司鍛鍊了我，改變了我，在碧桂園我學會了做人，做好人，我學到了什麼是團隊精神，什麼叫一分耕耘一分收穫，什麼叫關心他人就是關心自己，更懂得做工作要勤奮務實，在安全節約就是效益的基礎上用心做好每一件小事。隨之要感謝我們的主管，沒有他認真耐心的教導和鞭策，我們聚在一起充其量也只能叫做團伙，在沒有加入這個團隊之前，我行我素，自我觀念極強。是主管帶人如帶兵，帶兵如兄弟的作風教會了我，令必行，禁必止。下級服從上級，個人利益服從公司利益的團隊精神。

在別人看來，保安員就是站站崗巡巡邏，即輕鬆又舒服。有這種看法的人大錯特錯，因為保安員就跟當今軍隊一樣，外鬆但內緊。也就是説，每一個保安員一上崗他就拉緊了自己頭腦的弦，時刻都保持着清醒的頭腦，並且隨時準備防止一切突發事件的發生。是公司相信我們才把整個公司的安全保衞交給我們，部門相信我才把這個區域交給我，我就一定用最出色的結果來完成我的每一項任務，所以，保安員責任重，區域廣，任務大，工作細的不能有半點馬虎。

這一年裏，我本着育人不如律己的態度，嚴格要求自己，認真完成部門交給我的每一項任務。為人隨和，以禮待人，尊重上級，團結同事，工作積極性高，安全防範意識強，取得了部門領導和同事們的充分認可。

保安員自我評價 篇2

Time flies, and immediately went to the end of the year, a lot of people on their own this year with a summary. The following is a summary of their own security for one year.

First, we first increased supervision of the leadership of the monitoring room to make it really play a role in the eyes, strengthen the monitoring room training and guidance in the existing high-tech equipment with the full play to its unique The role of timely detection of problems and provide accurate clues to the scribbling in the elevator scribble, casually posted small ads illegal to provide a powerful help. Especially in the event of an elevator accident, in order to assist the security team to rescue the trapped passengers in the elevator has played an irreplaceable positive role.

Second, in order to strengthen the actual handling capacity of all team members to improve the quality of the situation in a timely manner to deal with the level of the relevant units to actively cooperate with the assistance of our security brigade and relevant departments of staff organized a number of fire training and repeated Held technical guidance and popularization of fire knowledge, so that members of the handling of autumn Antioch fire, fire awareness and the actual level of operation has been greatly improved, to strengthen the park's fire work laid the foundation.

Third, always keep in mind the ideological education of security personnel, designated Monday held a regular meeting of all members of the security system, found that bad problems in a timely manner criticism of education, so that the majority of security team members firmly establish the moral ethics of Anshan Iron and Steel, The majority of owners of praise, to create a harmonious society and create a harmonious home has played a positive role.

The improvement of thinking and understanding has prompted the work of the broad masses of the security team to offer advice and suggestions, to improve the quality of security work made many valuable suggestions. The use of free time, to ensure that security guards more than the park's construction waste removal outside the park. To ensure the park's environmental health, the company saved some expenses.

In the past year, although we have done some work, but there is still a gap between the requirements of the leadership, the future we will continue to work hard to carry forward the results to improve the lack of work for the realization of the company's objectives to do more work.

保安員自我評價 篇3

My name is -x, -x police school graduates, I -x years to hotel security department in office, has passed a year's time. Although the working hours are not long, but I fully carry forward the work while learning the spirit of the successful completion of the hotel fire safety throughout the year and the hotel issued a higher level of temporary tasks.

First, the basic work:

Just took over the Department of Security found that the department staff attitude is not active, poor coordination of work, job responsibility is not strong, often missing Kong, missed Kong, dozing, work is not deployed, regardless of the tube, , Do not do the work and staff mobility is not flexible and so on. After nearly a month of observation and thinking, I decided to start with the attitude of the staff. Adjust the staff's work attitude, and actively communicate with each other to help employees establish self-confidence in the work and train staff awareness of the team, business skills,

In the work of constantly motivate staff to continuously train employees, learn from each other. As a department director, insisted on their own set a good example, adhere to do the work of leadership in the forefront. On the work of a positive, hard to learn the appropriate security guards to reward. Not to make progress, the passive slow down all the staff removed from the sector, no mercy. In addition to the strict application of the candidates interview this off, strictly do not meet the Ministry of Personnel Security standards of the candidates are determined and do not give the appropriate pressure on new employees to work as soon as possible to adapt to the job, and do hierarchical management, layers of refinement .

The above methods of work have achieved great success at the same time for the future work has laid a good

With the stable and good work mentality, all the staff of the Security Department from January 1, 200x to December 10, 200x in addition to the daily work of the department to assist the various departments to complete the meal delivery of food, transport items, site construction, And other temporary tasks a total of 457 times, dealing with complaints from the guests 3 to help the public security departments to carry out security work 6 times, 1 hotel staff to deal with civil cases, reception security fire relations unit inspection work 13 times to participate in the city fire training 1 The city, district fire security conference 11 times. In addition to the successful completion of the 200x Group Administration Center held a hundred days of security activities and 200x November 12 to November 22-year 11-day monitor installation supervision, by the hotel management company Zongjing Ban, various departments and hotels The various units of the praise.

Second, the registration of instruments:

The scope of work related to the security department to the entire hotel security fire, as small as the departments of the information. From January 6, 200x to March 31, 200x, combined with the actual work of the hotel needs to have established and modified the Ministry of Security on duty register, the Security Department parking register, guest baggage access registration, fire equipment inspection records and Hotel fire prevention plan, hotel fire emergency fighting plan, hotel emergency contingency plans. All instruments registered at the same time, will continue to be based on actual needs rectification. All the registration in the department after the exhaustion of the competent inspection, all sorted out and preserved.

At present, because the hotel management company is the social service industry, various departments to replace employees more frequently, in 200x

In mid-November I developed a fire training materials, and personally produced a slide teaching template. Decided to 200x years before the arrival of the World University Games, with the actual situation of the hotel management company building hotel management company to conduct a fire training for all employees. The purpose is to let all employees know the fire hazards and emergency response, familiar with the hotel management company fire organization, familiar with the post in the event of fire should do and how to do it.

Third, the main problems:

1,200x annual security department staff training is not enough, mainly in the courtesy of courtesy and security equipment used by the general maintenance of two aspects. In the 200x increase in the Department of Security and old and new staff training, began to modify the training materials. And according to the actual situation of the development of new security equipment maintenance and fault registration, so that the use of pre-approval, use included in the transfer.

2, the Ministry of Security should expand the management of human management system, the main experience in the security guards leave and leave leave system, to avoid the management of passive and mechanical.

3, the work order is not strictly prohibited, in strict hierarchical management under the principle of strict hierarchical deployment. So that the implementation of hierarchical deployment to the daily and per person, the level of attention to enhance the deployment of an important basis for assessment.

4, reported to Zongjing Ban, try to change the previous management and management system, to reverse the concept of the word management, and truly flexible thinking and action to lead the staff.

The 200x Hotel Security Department has set new goals for itself, and will be in the hotel management company's

Under the leadership of seeking truth and being pragmatic, innovative, determined to complete the tasks assigned by higher authorities.

In the future work and study, I will be more efforts to do their jobs, proactive, to contribute to the preservation work in 20xx.

保安員自我評價 篇4

In large department stores as security, responsibility, pressure. In order to complete the quality and quantity, to fulfill the mission of a good shoulder, over the past year we focus on three tasks. First, grasp the team building. A strong team is an important guarantee for the work done, from the security team set up, we in the team building on the adherence to the "two hands": one hand with the staff, one hand to improve the quality. Second, grasp the system construction. The orderly and effective work of the key is to rely on science and application of the system as a guarantee, "not to the rules, not a radius." Third, grasping ideological construction. Because of our colleagues from different places, different positions, each of the overall quality, character, hobbies are not the same. On the work of the problems and errors, we ask: not conceal, timely reporting, there must be correct mistakes, mistakes will change, punish the former rule, to learn from, strengthen the spirit and improve the work. Various forms of ideological and moral education, received a real effect.

Although the security work less eye, but it really is an indispensable guarantee for department stores, because our work not only to protect our customers to patronize the safety of life and property, but also to protect the security of goods in our stores, although Work complex and repetitive, but this exercise my organization and communication skills, so that my communication skills greatly improved in dealing with emergencies and emergencies, feel their resilience is still lacking in the future work with this A lot of good staff to communicate, learn a lot, at the same time in their own work and continuous learning and accumulation.

I have been following this criterion, in the work of strict demands on themselves, will not let uncertain security risks exist in their own eyes, once discovered that things on the matter to be done carefully, repeat things happy to do, Immediately resolved and strictly abide by the company's charter work, this is my character in the merits, of course, I have less than that is not talkative, character is not too outgoing, I will work in the future to overcome.

In the future work I hope I have greater progress, more exercise their work experience, and strive to do a big shopping malls every promotion, to ensure the safety of life and property of customers, to ensure the safety of stores in their own Of the work as much as possible not to make mistakes, and work together with colleagues for the company's future contribute.

保安員自我評價 篇5

一年來在各位領導的關心支持下，在同志們的幫助下，經過全科同志的共同努力，較好的完成了領導交給的各項工作任務，取得了學習上的收穫，思想上的進步，業務上的提高，全科人員愛崗敬業，盡心盡責,克服困難，不懼艱險，開拓進取，增強了大局意識、全局觀念，形成了一個以學院為核心，以處室為領導，以安全消防為中心的具有凝聚力的科室。一年來我們主要做到了以下幾項工作:

一.加強隊伍思想建設，提高業務技能

二.敬崗愛業無私奉獻

由於保衞工作的特殊性，所以對保衞科的同志來説，上班與下班、上班與休息、已經難以區分，正因為如此，所以我們特別注意強調，敬崗愛業和無私奉獻，要求人人講大局、講工作、講風格、講奉獻。常言道，功夫不負有心人。通過全科上下的共同努力，目前保衞科已經成為我院一個良好的窗口。因為從人員來訪到車輛出入;從安全保衞到消防設施的配置;從學生宿舍的安全管理到衞生清除。我們都做到了文明、科學、嚴格、高效。並因此而受到了廣大教職工的好評。

三.努力實現保衞科工作的安全無事故隨着法官之家的啟用，領導來訪及各種會議與日俱增。加之我們幾個人以前都沒從事安全保衞工作，因此如何努力實現保衞工作安全無事故，的確並非易事;我們也確實感到了壓力和挑戰。但是我們畢竟有領導的充分信任和同志們的大力支持，也有一腔熱血,使我們變壓力為動力，化條件為機遇，;並採取確實有效的措施，終於把領導的重託、大家的希望一件件地落實到實處，訂立了夜間值班制、門衞禮儀制、電話回訪制，治安巡防制統一調配製。設立了值班室和治安聯動電話。如發現問題，要求5分鐘到達事故現場。對某些崗位定人、定崗、定責，對全院所有場所放置的消防設施，做到心中有數，使消防安全設施在管理和使用上更加科學規範。

保安員自我評價 篇6

時間飛逝，轉眼間我在公司已經工作了四個多月，還清楚的記得，剛從象牙塔的庇護下走出來的我們，得到來公司報道的消息，有多興奮，踏上這片儘管還略顯荒涼的土地，掩飾不住的依然是滿滿的欣喜和七月一樣的熱情。可是真正走上崗位，才發現很多事情都不是我們想象中的樣子。瑣事的紛擾，並不是你單純的預期。於是開始厭倦、懷疑所做的選擇是不是有意義，陷入茫然無措的思想旋渦裏，每天不停掙扎，不斷壓抑，看不到方向在哪裏。

所以，在這裏，我必須得感謝公司領導對我的信任與栽培，不管是在物管部擔任文員一職，還是現在在保安部擔任助理，所做的事情都是我從未接觸過的，謝謝您們給了我這麼一個空間去嘗試和提升自我，我知道，由於我毫無經驗、閲歷少、情緒波動大，對工作產生了很大的負面影響，謝謝您兒的關懷和提攜;感謝同事們的幫助和信任，感謝朋友的引導和鼓勵，是你們不厭其煩的指引讓我有信心在湖北利時努力下去，有機會學到寶貴的東西。總的來説，這四個多月，是豐收的四個多月，我已經慢慢的適應工作，融入環境。現在的我，畢業初的那種不安情緒和浮躁心理已驅除大半，漸平穩下來，並從中學到了許多專業知識和做人的道理，現在的我，正一步步從理想世界邁向現實。下面，我將針對我的工作做一個全面的總結。

物管部，是我踏入湖北利時的第一個部門，心裏充滿着忐忑與不安，作為應屆畢業生，適應是一個過程，需要一段時間，我很幸運，在同事們的幫助和不厭其煩的指導，便很快適應了過來。猶記得上班的第二天晚上，有同事跟我説，人不要擔心犯錯，錯了能改，學到的東西就會越多，倘若固步自封，就很難進步。給了我很大的啟發，我暗暗給自己打氣，加油，加油。

20xx年8月12日我被調到了保安部擔任助理一職，這個崗位對我來説，面臨着更大的挑戰，我所要做的即包括文字的編輯整理、保安員的安檢巡邏等，他是一個偏向管理職能的崗位，經過近4個月的的工作積累和摸索，對於未來的發展方向已經有了一個初步的規劃，我會盡我最大的努力在這一行業裏走下去。現在的我，還有一些不足和稚嫩，在未來的日子裏，我會再接再厲，爭取早日成為一個合格的助理，成為經理的左右手，為部門排憂解難，做好保安員與部門領導溝通的橋樑，讓我們部門的員工出色完成本職工作，成為團結、和諧的一家人。

在保安部的115天，我遵照黃經理的指示，圍繞本部門的規章制度和工作重點，積極認真地開展了以下工作：

一、深入瞭解和掌握本部門的基本情況。參閲公司的資料文件，制定了保安員人事檔案，對本部門員工的基本情況有了進一步的瞭解;通過與部門管理人員及基層員工的的溝通交流，瞭解了各崗位的基本職責;通過3個多月的工作學習，對本部的運行情況有了細緻的瞭解，為下一步工作的開展奠定了良好基礎。

二、認真學習保安部的工作職責，掌握相應的崗位技能。

1、安檢是我的日常工作之一。經過理論知識的學習和實際操作，我已經熟練掌握了安檢員所需要的職業技能，每日除了協助保安員做好安檢工作外，還負責安檢異常情況的登記。

2、熟練的使用監控設備，準確的找到常用監控的具體位置，對所需要的查詢的內容進行查詢備份。

3、學習對消防器材正常與否進行識別，參與車間的消防檢查工作，會使用消防器材，例如水帶、水槍等消防設施。

三、協助完成本部門制度的整理彙編。

自八月以來，在經理的指導下，結合園區的具體情況，基本完善了保安部的規章制度，讓其形成了一套完整的體系。例如"對突發事件的處理程序" 、"打架鬥毆案件應急措施" 、"盜竊和破壞事件處理流程" 等治安制度的制定;"消防控制室處理程序" 、"消防安全管理制度" 、"火災應急預案"等消防制度的制定;同時制定了"保安員應知應會" 、"保安員禮貌用語" 、"保安員崗位職責説明" 、"保安員獎懲制度"等，明確了保安員的崗位職責，規範了保安員的日常行為，為提高本部門員工工作效率起到了積極的促進作用。

四、協助部門領導做好部門的日常工作。

1、做好部門所需物品的申購、領取及使用監管。對員工的物品領用做好登記存檔。杜絕公物私用、浪費等違規違紀行為。

2、協助經理完成每月排班表的審核，按時完成早操簽到表、值班簽到表、夜班補貼彙總表等表格的制定，並將其上交至指定部門。做好排班表、請假條、放行單、拜訪單等文件的存檔整理工作。做好電腦文檔的保管和保密工作。

3、積極參與本部門的各種培訓，做好會議記錄(紀要)。

4、協助經理對本部門擬轉正人員的考核，確保其按時簽訂勞動合同。保障期合理的權益。

5、協助科長完成機動車輛臨時通行證的辦理。

五、協助人力資源部完成對經理科長的績效考核工作。

1、及時提醒經理科長與員工交流談心，並做好相關的記錄。

2、於經理科長積極溝通，確定下月的培訓計劃，並制定相應的培訓簽到表，做好培訓記錄。

3、對我部門的相關報表進行查詢，督促保安員將"保安員值班日誌" 、"人員(車輛)進出登記表" 、"安全檢查記錄"等表格填寫完整，書寫工整。同時做好科長每月查崗記錄和消防巡查彙總的登記。

六、積極完成領導交代的其他任務，定時與經理進行溝通。完成各種臨時文件的編輯打印，例如"加班申報" 、"晉升申報" 、"防火防盜提示"等。

七、積極發現本部門的新聞點，完成每月通訊員該完成的任務。 以上就是我4個多月主要完成的工作，我知道，由於我偏向內向的性格，讓我在很多方面都做的不夠好。我不夠心細，對於崗位上存在的問題沒有及時的糾正;我太感性化，常常會因為惻隱之心給工作帶來不便，偶然會按自己的思想主觀臆斷，沒有顧全大局;對自己的定位也不太清晰，沒有順利的完成角色的轉變，身上沒有一點兒管理者應有的氣質;我太浮躁，有時候沒有做到心平氣和聽取意見，當看到有較多的人辭職時，我的工作會偏向消極。 這些都是我該反思的，也是我該努力戰勝的地方。這段時間我走過的彎路不少，其實每一件事兒都有他的積極面，每一個人都有他的優點，我不該太絕對的去否定某件事兒，討厭一個人，以後我會冷靜聽取他人的意見、勇於接受別人的批評，吸取別人的長處。

保安員自我評價 篇7

我於20xx年XX月XX日進入公司，根據公司的需要，目前擔任(保安隊長)一職，負責(公司治安管理)工作。本人工作認真、細心且具有較強的責任心和進取心，勤勉不懈，極富工作熱情;性格開朗，樂於與他人溝通，具有良好和熟練的溝通技巧，有很強的團隊協作能力;責任感強，能確實完成領導交付的工作，和公司同事之間能夠通力合作，關係相處融洽和睦，有信心配合各部門負責人成功地完成各項工作;積極學習新知識、技能，注重自身發展和進步。

我自20xx年X月工作以來，一直從事(保安隊長)工作，因此，我對公司這個崗位的工作可以説駕輕就熟，並且我在很短的時間內熟悉了公司以及有關工作的基本情況。 在本部門的工作中，我勤奮工作，獲得了本部門領導和同事的認同。當然，在工作中我也出現了一些小的差錯和問題，部門領導也及時給我指正，促進了我工作的成熟。

如果説剛來的那幾天僅僅是從簡介中瞭解公司，對公司的認識僅僅是皮毛的話，那麼隨着時間的推移，我對公司也有了更為深刻的瞭解。

公司寬鬆融洽的工作氛圍、團結向上的企業文化，讓我很快進入到了工作角色中來。這就好比一輛正在進行磨合的新車一樣，一個好的司機會讓新車的磨合期縮短，並且會很好的保護好新車，讓它發揮出最好的性能。咱們公司就是一名優秀的司機，新員工就像是需要渡過磨合期的新車，在公司的領導下，我會更加嚴格要求自己，在作好本職工作的同時，積極團結同事，搞好大家之間的關係。在工作中，要不斷的學習與積累，不斷的提出問題，解決問題，不斷完善自我，使工作能夠更快、更好的完成。我相信我一定會做好工作，成為優秀的(公司名稱)中的一份子，不辜負領導對我的期望。

總之，在這(兩)個月的工作中，我深深體會到有一個和-諧、共進的團隊是非常重要的，有一個積極向上、大氣磅礴的公司和領導是員工前進的動力。(公司名稱)公司給了我這樣一個發揮的舞台，我就要珍惜這次機會，為公司的發展竭盡全力。

保安員自我評價 篇8

In my opinion no matter what is being done in order to have a serious attitude. The only way to make us love their work, in order for us to make achievements in their ordinary post. Recalling the work for nearly two years, a lot can be said results benefited a lot, a lot of experience, but there are also many problems.

He served in a large department store security work, responsibility, pressure supremely. In order to ensure quality and quantity, fulfill the mission, the past year we have paid attention to the three tasks. First, grasp ranks. A perfect team is an important guarantee for good work, from the security team established, we insist on team building on two hands: with one hand and staff, on the one hand to improve the nd, grasping system construction. Key orderly, fruitful work is to rely on science applicable regime as a guarantee, not to the rules, no standards. Third, grasp the ideological construction. As our colleagues from different places, different positions, the overall quality of everyone's personality, interests are not the same. Work on the problems and errors, we ask: Do not hide, timely reporting, mistakes must be corrected, wrong will change, after the former punish, learn a lesson, strengthen the spirit, improve their work. Various forms of ideological and moral education, receive tangible results.

Although security work less from the eye, but it is a real department store indispensable guarantee, because our job is not only to protect the lives and property of our department store customers to patronize, but also protect the safety of our stores where goods, althoughrepeated complicated work, but that the exercise of my organizational and communication skills, let my skills greatly improved in terms of dealing with emergencies and emergencies, we feel there is a lack of resilience, which in the future, it will work with with relatively excellent staff communicate more, learn more, and in the work he is constantly learning and accumulation.

Seriously do big and small, happy to do repetitive things, I've always endeavor to comply with this criterion at work strict demands on themselves, never let the uncertain security risks exist in their own eyes, once we discovered things resolved immediately strict compliance with the company's articles of association work, which is an advantage I Gerry, of course, I also have shortcomings, but not very talkative, outgoing personality is not too, I will work hard to overcome in future work.

In subsequent work I want to have greater progress, more exercise their own work experience, and strive to do every major mall promotion, to ensure life and property safety of customers, to ensure the safety of the store, in their own I try not to make mistakes in working with colleagues to work together to contribute to a better future of the company.

保安員自我評價 篇9

(一)耐心細緻地做好財務工作。自接手管理處財務工作的半年來，我認真核對上半年的財務賬簿，理清財務關係，嚴格財務制度，做好每一筆賬，確保了年度收支平衡和盈利目標的實現。

一是做好每一筆進出賬。對於每一筆進出賬，我都根據財務的分類規則，分門別類記錄在案，登記造冊。同時認真核對發票、賬單，搞好票據管理。

二是搞好每月例行對賬。按照財務制度，我細化當月收支情況，定期編制財務報表，按公司的要求及時進行對賬，沒有出現漏報、錯報的情況。

三是及時收繳服務費。結合實際，在進一步瞭解掌握服務費協議收繳辦法的基礎上，我認真搞好區分，按照鴻亞公司、業主和我方協定的服務費，定期予以收繳、催收，20xx年全年的服務費已全額到賬。

四是合理控制開支。合理控制開支是實現盈利的重要環節，我堅持從公司的利益出發，積極協助管理處主任當家理財。特別在經常性開支方面，嚴格把好採購關、消耗關和監督關，防止鋪張浪費，同時提出了一些合理化建議。

(二)積極主動地搞好文案管理。半年來，我主要從事辦公室的工作，文案管理上手比較快，主要做好了以下2個方面的工作：一是資料錄入和文檔編排工作。對管理處涉及的資料文檔和有關會議記錄，我認真搞好錄入和編排打印，根據工作需要，製作表格文檔，草擬報表等。二是檔案管理工作。到管理處後，對檔案的系統化、規範化的分類管理是我的一項經常性工作，我採取平時維護和定期集中整理相結合的辦法，將檔案進行分類存檔，並做好收發文登記管理。

(三)認真負責地抓好綠化維護。小區綠化工作是10月份開始交與我負責的，對我來講，這是一項初次打交道的工作，由於缺乏專業知識和管理經驗，當前又缺少綠化工人，正值冬季，小區綠化工作形勢比較嚴峻。我主要做了以下2個方面的工作：一是搞好小區綠化的日常維護。二是認真驗收交接。

三、主要經驗和收穫 在20xx工作半年來，完成了一些工作，取得了一定成績，總結起來有以下幾個方面的經驗和收穫：

(一)只有擺正自己的位置，下功夫熟悉基本業務，才能儘快適應新的工作崗位

(二)只有主動融入集體，處理好各方面的關係，才能在新的環境中保持好的工作狀態

(三)只有堅持原則落實制度，認真理財管賬，才能履行好財務職責

(四)只有樹立服務意識，加強溝通協調，才能把分內的工作做好。