商務英語道歉信大綱

在商務活動中，因為一些主客觀的因素，難免會出現一些紕漏，這個時候給對方寫封致歉信就顯得很有必要。以下是小編為大家整理的商務英語道歉信範文，歡迎大家參考!

商務英語道歉信通常包括以下內容：表示歉意;道歉的原由;出現差錯的原因;提出彌補措施;請求原諒。

寫道歉信的語言要誠摯，解釋的理由要真實，不要顯出絲毫的虛情假意。如果我們的道歉寫的很到位，説不定還會增進彼此的感情呢!

商務英語道歉信【一】

Dear Mr. / Ms,

We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

Yours faithfully

尊敬的先生/小姐，

對三月十日來信所要目錄和價格單，很抱歉不能馬上寄去。印刷商兩週後供貨，一旦收到，我們將給您寄去一份。

您誠摯的

商務英語道歉信【二】

Dear Mr. / Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

尊敬的先生/小姐，

昨天收到你的來信，抱怨你新家的中央加熱系統未按規定時間裝好，對此我非常關心。參考較早的通信，我發現我搞錯了完成日期。錯誤完全是我的，對此我非常抱歉。

認識到我們的疏忽給你造成的不便，我們將竭盡全力避免再耽擱。我已指示這項工作優先做並讓工程人員加班。這樣安排會於下週完成安裝。

您誠摯的