面試題：求職者帶頭作用

描述一下在你的工作經歷中，當現有的工序不管用時，你對此怎麼做。
答：我工作過的電信公司的入户訂單系統簡直混亂不堪，定單不能及時地處
理。我搞了一份工作流程表來表明這是影響生產效率的障礙，然後説服我的老闆，
應當花10 萬美元建立一個全新的系統。他勉強同意了，但要求我這個新系統最
好要能省錢。一年之後，這項計劃給投資帶來了兩倍的收益。
面試官想知道這位求職者起什麼樣的帶頭作用，採取什麼創新方法改變一種
錯誤的工序。證明你可以創造性地解決問題並且能對付計劃行不通的困境。你是
否達到了你要的效果？

q:describe a time in your work experience when the 　existing process
didn't work,and what you did about it.
a:the order 　entry system at the telecommunications company where
i worked was a rs weren't being processed properlyor in a timely
manner.i did a work flow analysis to identify the bottlenecks,and then
i convinced my boss that we needed to spend one hundred thousand dollars
on a totally new system 　he reluctantly agreed,but with the caveat that
“this had better save us money.”after one year,the project had paid for
the investment twofold.