英文道歉信的範文

篇一：英文道歉信

Ms. MITSUKO IWASAKI

3-16-6-804, HIGASHISUNA

KOTO-KU

TOKYO, 136-0074

Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

Dear Mr. Shen

We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.

Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

Your sincerely

Alfred Zhuang

Front Office Manager

Dear Mr. Shu

I would like to thank you for choosing the China World Hotel for your recently stay.

On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.

As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should

you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.

My apologize once again and thank you for taking time to bring this matter to our attention.

We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.

Should you have any inquiries, please feel free to contact me.

Kind and best regards.

Alfred Zhuang

Front Office Manager.

Dear Mr. Li

It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.

I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.

Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.

Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.

Sincerely,

Alfred Zhuang

Front Office Manager

Dear Sir or Madam:

The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.

We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

With renewed apologies.

Yours Sincerely

Alfred Zhuang

Front Office Manager

Mr. Ulrich Niemann.

Director

People-People Exchange Co.

Dear Sir or Madam: Friday 22nd September

Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.

Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.

I have also noted your comments concerning our housekeeping Staff and their lack of English and

basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.

It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.

We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one night's complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.

My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.

Regards

Alfred Zhuang

Front Office Manager

篇二：英文致歉信_範文

道歉信 Letter of Apology

我們在工作或生活中，有時難免會犯一些錯誤，寫封致歉信就顯得很有必要。道歉信通常包括以下內容：表示歉意；道歉的原由；出現差錯的原因；提出彌補措施；請求原諒。寫道歉信的語言要誠摯，解釋的理由要真實，不要顯出絲毫的虛情假意。好的道歉信不僅會取得對方的諒解，還會增進彼此的感情。

寫作"三步走"：

表示歉意->説明具體原因、提出補救辦法->再次致歉、希望得到理解

Tips:

在寫作過程中，儘可能提供比較合理的理由。如果違反生活常識將導致扣分。

在解釋完原因後，儘量提供一個合適的補救辦法，使行文更加完滿。

訂閲收藏《考研英語寫作範文100篇》系列文章

（1）Directions:

You are invited to a dinner at a friend's house, but you are not able to attend because of the preparation for a coming examination. Write a letter to your friends to express your apology, explain your reason, and suggest a meeting at another time.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use "Li Ming" instead.

Do not write the address.

範文：

Dear Anne,

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

Please allow me to say sorry again.

Regards,

Li Ming

譯文：

親愛的安：

感謝你邀請我於明日晚上與你和你的家人共進午餐。可是，我非常遺憾地告訴你我無法赴約，因為我將忙於準備後天的一門重要考試。錯過了這麼一個歡樂的聚會我深感遺憾，我希望你們能度過一個愉快的時光。對了，在我考試後我們可以見一面麼？如果可以的話請隨

時給我打電話，我非常期待能和你愉快地聊天。

請允許我再一次致歉。

您真誠的，

李明

閃光詞彙及詞組：

occupy: v. 佔用，佔

get-together: n. 聚會，聯歡會

hesitate: v. 猶豫，躊躇

drop sb. a line: 給某人打一個電話

preferable: adj. 更好的，更可取的

long for sth: 渴望

萬能句型：

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot...

I feel terribly sorry for missing the chance of...

Is it possible for you and me to have a private meeting afterwards?

If so, please don't hesitate to drop me a call about your preferable date.

Please allow me to say sorry again.

（2）Directions:

You failed to finish an important task assigned by your professor because of a severe illness. Write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use "Li Ming" instead.

Do not write the address.

範文：

Dear Prof. Patent,

I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor's note.

I would be very much obliged if you could grant me another week for the task, as my health is turning better.

Hope you can understand my situation and accept my apology.

Yours faithfully,

Li Ming

譯文：

尊敬的Patent教授：

我非常遺憾地告知您我沒有完成您上週佈置的讀書報告，因為幾天前我突然生病了。過去的幾天中我一直持續高燒，住在醫院，因此無法進行任何學術活動。隨信是醫生的診斷書。 如果您能再給一週時間來完成它我將感激不盡，因為現在我的身體正在好轉。 希望您能理解我的處境並接受我的道歉。

您真誠的，

李明

閃光詞彙及詞組：

assign: v. 分配，指派

fall upon sb: 降臨到某人身上

continuous: adj. 持續的

prevent sb from sth/doing sth: 使某人不能做某事

hereby: adv. 因此，據此

submit: v. 提交，遞交

obliged: adj. 感激的

grant: v. 同意，准予

萬能句型：

I am very sorry to inform you that I did not manage to to...

I would be very much obliged if you could grant me another week for the task.

Hope you can understand my situation and accept my apology.

Apologize letter __ business English_ by LQY

Dear Sir or Madam,

I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10%

discount to compensate.

I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

道歉信是人們經常使用的一種書信文體，用以表達自己的歉意，查字典範文大全特意為大家整理了關於道歉信範文的相關材料，希望對您的工作和生活有幫助。

Letter of Apology

Ⅰ. Sample Study

Sample I

Dear Susan,

I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.

Please let me know if you will be available on Saturday morning.

Best wishes

Chen Cheng

Sample II

Dear Mary,

I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.

Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.

Look forward to catching up and once again apologize for the delay.

Sincerely,

Tom

英語道歉信範文及常用句式

道歉信是指因過失或疏忽做錯了事，給別人帶來了麻煩或損失，發覺後要立即寫信給對方賠禮道歉時寫的信件。道歉是一種禮貌，道歉信要寫得坦率，誠懇。

道歉信通常包括三部分內容：1、表示歉意，道歉的原由；2、出現差錯的原因，提出彌補措施；3、請求原諒。語言要誠摯，解釋的理由要真實。好的道歉信不僅會取得對方的諒解，還會增進彼此的感情。

寫作"三步曲"：

表示歉意→説明具體原因、提出補救辦法→再次致歉，希望得到理解。

注意：

理由要儘量合理，違反生活常識將導致扣分；儘量提供一個合適的補救辦法，使行文更加順暢。 範文解析：

Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

常用句式：

1、I am writing to apologize for … /I am writing to say sorry for

我寫這封信是因……向你致歉。

2、I would like to give you my apology for…

對於……我向你道歉。

3、Please accept my sincere apology for…

關於……請接受我真誠的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no

Intention to…

對於我説的話/做的事，我確實感到很抱歉。但請相信，我並非故意要……

5、Please forgive me for a stupid choice of words.

請原諒我説話欠妥。

6、I feel awfully sorry about it and want you to know what happened.

為此我感到非常內疚，所以想告訴你實情。

7、Please accept my apologies for my oversight.

請原諒我的疏忽。

8、Please allow me to say sorry again.

請允許我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

篇三：道歉信英文模板及翻譯

Dear_____,

I am writing this letter to express my apology that ______________.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

_________

親愛的_____，（對方姓名）

我寫這封信以表達我的道歉 ______________（道歉原因）。

對此我深感抱歉。

我再次對給您造成的任何不便深感歉意，希望您能理解我的處境並接受我的道歉。

謹啟

_________（自己姓名）

篇四：英語道歉信範文及常用句式

英語道歉信範文及常用句式

道歉信是指因過失或疏忽做錯了事，給別人帶來了麻煩或損失，發覺後要立即寫信給對方賠禮道歉時寫的信件。道歉是一種禮貌，道歉信要寫得坦率，誠懇。

道歉信通常包括三部分內容：1、表示歉意，道歉的原由；2、出現差錯的原因，提出彌補措施；3、請求原諒。語言要誠摯，解釋的理由要真實。好的道歉信不僅會取得對方的諒解，還會增進彼此的感情。

寫作"三步曲"：

表示歉意→説明具體原因、提出補救辦法→再次致歉，希望得到理解。 注意：

理由要儘量合理，違反生活常識將導致扣分；儘量提供一個合適的補救辦法，使行文更加順暢。

範文解析：

Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

常用句式：

1、I am writing to apologize for … /I am writing to say sorry for

我寫這封信是因……向你致歉。

2、I would like to give you my apology for…

對於……我向你道歉。

3、Please accept my sincere apology for…

關於……請接受我真誠的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no

Intention to…

對於我説的話/做的事，我確實感到很抱歉。但請相信，我並非故意要……

5、Please forgive me for a stupid choice of words.

請原諒我説話欠妥。

6、I feel awfully sorry about it and want you to know what happened.

為此我感到非常內疚，所以想告訴你實情。

7、Please accept my apologies for my oversight. 請原諒我的疏忽。 8、Please allow me to say sorry again. 請允許我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

我真心希望你能理解我的處境/設身處地地為我考慮，並接受我的道歉。

10、Once again, I'm sorry for any inconvenience caused/you have sustained.

對於造成的不便我再次表示歉意。

篇五：如何用英語表示道歉

如何用英語表示道歉

1. 表示道歉的常用交際套語

I must apologize. 我必須道歉。

I must apologize about that. 我的確要為此向你道歉。

I must apologize for what I said. 我必須對我説的話表示歉意。

I beg your pardon. 請你原諒。

I‘m very sorry for that. 我為此非常抱歉。

Please forgive me， I really didn‘t mean that. 請原諒，真的不是那個意思。 I‘m sorry but I can’t. 對不起，我不能。

I‘m very sorry， it was all my fault. 很對不起，那都是我的錯。

I‘m sorry for giving you so much trouble. 對不起，給你添了這麼多麻煩。 Excuse me. 對不起；請原諒。

Excuse me for not phoning you. 請原諒，我沒給你打電話。

Please excuse me （my） coming late. 對不起，我來遲了。

I‘m sorry to have bothered you. 對不起，打擾你了。

Pardon me. 對不起，請原諒。

Pardon my （me for ） interrupting you. 對不起，打斷你的話了。

Sorry. 對不起。

I‘m sorry. 對不起。

Oh， my fault. 哦，是我的錯。

Oh， I‘m sorry. That was really clumsy of me. 哦，對不起，我太笨了。

2. 用於回答道歉的常用套語

That‘s （It’s） all right. 沒關係。

That‘s quite all right. 那真的沒關係。

That‘s （It’s） OK. 沒關係。

It doesn‘t matter （at all）。 沒關係。

Never mind. 沒關係。

Not at all. 一點也不；不要緊；沒關係。

It‘s nothing. 沒什麼。

Think nothing. 沒什麼。

Think nothing of it. 沒什麼。

It‘s not your fault. 這不是你的錯。

Please don‘t worry. 請別放在心上。

Don‘t let it worry you. 不要為此不安。

No problem. 沒什麼；沒事。

No harm. 沒什麼；不礙事。

「交際指南」

1. 英語中表示道歉的方式很多，但使用的中心詞通常有以下三個：sorry， excuse， pardon， 所以掌握這三個詞的用法及使用場合，就成了掌握“道歉”的關鍵。

2. 有時道歉時由於責任不明，一方説 Oh， my fault （哦，是我的錯）。而另一方也可以這樣回答：Oh， no， my fault entirely （哦，不，這完全是我的錯）。

3. 表示詢問或提出異議，通常要在 Excuse me等之後用連詞but（當然有時也可省略），但一般不宜用連詞and，or 等。

Excuse me， （but） is this the way to the station？ 請原諒，這路通車站嗎？ I‘m sorry， but I disagree with you. 對不起，我不同意你説的。