寒假中國銀行實習報告

winter holiday social practice in the bank of china

今年寒假，十分有幸我能得到這樣一個機會在中國銀行東營東城支行實習。在正式開始實習的前一天與行長溝通後明確了自己的工作內容都包括什麼，服務須知，注意事項等等。

this winter holiday, i felt so lucky that i can get an opportunity to start my social practice at the bank of china ( shandong province dongying city eastern city district sub-branch ). before i start practice, i came to the president’office to talk to him, make sure i understand my job, and matters need attention something like that.

實習期間帶我的是中國銀行的理財經理林琳，第一天的工作是從最基本的業務開始的打印存摺，辦理個人業務填寫的種種表格。如支票匯款填寫入賬單，辦理銀行卡填寫個人開户申請單。第一次這麼仔細的記錄每張單子的用途，在都瞭解了以後我會經常在填單子的桌子面前，反覆記憶，防止耽誤客户辦理業務的時間。

during my practice, the person who guides me is the financial manager of the bank- ms. lin. the first job beginning with the basest work of the job, like print the passbook, clear about each page is use for what. for example, i want to use check to operate my money, i must write the bill first, and also if i want to have my own bank card, i need to write the application first then go to the counter. this is my first time try to remember the use of each different page, after i knew them, usually i stand in front the desk to review, prevent waste customer’s time check out the business.

第二天是很不尋常的一天，來到更衣室換上西裝剛走進大廳，一位老人就拿着存摺來找到我説小夥子你能不能幫我打印一下存摺。學的業務終於有了用武之地，我拿着存摺來到atm面前，翻到有空餘的一頁插進atm。存摺打印完以後老人微笑道謝，第一次成功的獨立辦理了一項業務，心裏很是高興。然後就是將銀行各種單子和複印件我要撕開然後分類擺放。當天下午跟着林琳學習怎樣開通網銀業務，這份曾經在我心中很難完成的工作在林琳的講解下也變得容易了起來，我一直盼望着有一天可以給客户獨立開通一次業務。

the second day is an unusual day, finish wear uniform walk in the lobby, a old man find me with his passbook and say: “can you help me print my passbook?” i said of course. turn over to the blank page insert the atm, after print old man say thanks to me with a smile, this thing make me happy for a long time because this is my first time finish job by myself, next is apart some photo-copy in the right way, this afternoon i learned how to open e-bank and short message notice, i never thought this two things easy like that, so a great teacher is very important. i really hope one day i can open them for someone.

果然我的願望得以實現了，第三天下午一對情侶走進銀行説要開通短信提醒業務，馬上把他的銀行卡插入atm, 然後熟練地用atm完成了短信提醒業務的開通。

sure enough my dream come true, the third day a young couple into the bank and said they want to have the short message notice, i insert the bank card and use atm, follow the steps finally i finished .

在接下來的一天，我幫助了一位花眼的外地老人填寫了銀行的開户申請，這也是我從小到大第一次完整的填寫了銀行的開户申請。

in the next day, i helped a presbyopia from the old man to fill in the bank to apply for opening an account, for the first time i since the childhood, complete fill in the bank to apply for opening an account.

最後的兩天是最忙碌的日子，因為快到年底銀行方面要統計在本行開户的客户信息，所以我就擔負起了理財經理的任務，整理銀行的印鑑卡。就是一種卡片上面記錄着客户及公司信息，每一位公司客户在銀行都有自己專用的印鑑卡。而我的責任就是在系統中錄入印鑑卡的信息並且把印鑑卡按照系統順序裝訂成冊。這是一項枯燥而又有趣的工作，你要和同事協同配合在系統中錄入信息，一點都不能走神，否則就會出錯。兩人的默契很重要，另一方面你要面對電腦長達幾個小時之久，身體會很疲倦。

the last two days are the most busy day, because of the fast by the end of the bank to open an account in the bank statistics of customer information, so i can take on the task of wealth managers, finishing the bank signature card, is a kind of card record with the customer and company information, each customer has its own special signature card in a bank. and my responsibility is in the system input information of signature card and the signature card according to the binder system order. this is a boring and interesting job, you should cooperate and colleagues together in the system input information, don't distracted or it will go wrong, it is very important to two people's tacit understanding, on the other hand you have to face computer for a few hours, the body will be very tired.

總之，在銀行的這段時間，從一無所知到接觸到理財這種專業性極強的工作，我覺得我對銀行了解的更多了，雖然只是很基礎的零工和簡單的業務，卻依然讓我銘記這次難忘的銀行實踐。

in brief in this time of the bank, from nothing to come into contact with the finance manager of this highly professional work, i think i know more about the bank, though only very odd jobs and simple business, but still let me remember the unforgettable bank practices